Wednesday, July 20, 2016

Food Service Training And Its Role To Restaurant Success

By Barbara Stone


The cost of dining is not what people worry about so much. Everyone really loves to dine and try different cuisines. They do it of course, when they are not tight on budget. Although you would prefer the pleasure of homemade goodness most of the time, there is just something about eating in a restaurant that makes it different.

A night out with friends on a Saturday, enjoying food and drinks at your favorite dining place is always a good way to treat yourself. But the one thing that perhaps keeps you coming back will be the way the staff gives good service. This is why food service training is vital for any restaurant that wants to survive competition.

When customers enter a dining place, they look for comfort and a nice menu. That is not automatic. And oftentimes they have a sense of entitlement, because they are the on paying. These days, the folks know exactly what they deserve and what the worth of their money is. If they are disappointed and tells you so, you have to take note and not tell them otherwise.

The right people will not just come from nowhere. You have to hire them and develop what skills they already have. From the start, weed out those who has a potential to become bad apples on your front lines. You do not need them to work with half a heart on the job.

To consider yourself a winner, take note that one of the most important factors of managing a restaurant is making sure your front liners are trained well. It is safe to say that they make quite the primary factor of having regular customers. A good experience paired with the food that people love to eat will guarantee customers coming back for more.

Before that, make sure you also know what you want them to familiarize first, among other things. Make sure to include the most vital things like schedules, rules and regulations, and of course, what you sell. Anyone who cannot tell one menu from the next will be a disgrace to the business.

You may have been in the business for so many years that everything about it seems second nature already. Most of the time, that is what happens to restaurant owners. Especially the ones in small towns. Most likely, you have inherited it and trying to maintain it. Then again you still need to have a strict policy for training.

Following a specific list will help you avoid skipping an important step. Even if you have an unwavering amount of experience, you must understand that the trainees could be nothing like that yet. As long as they are committed and willing to learn in the process, you can bank on them.

It is also better if you can motivate them well right from the very beginning. Entertain and answer their questions, no matter how irrelevant they may seem at first. Then again, know when to raise the red flag when the questions seem to always be the same. Nothing can be that bad. Always hope for the best and ask for the best, because your customers will not expect any less.




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